Dialing for Help

You may have seen the TV ads where the handsome blonde actor explains how very easy this new accounting software is. Yes, it is easy. And it will really help you control your business. A product like QuickBooks or Peachtree is your next stop if you want to keep moving into the future. These programs will simplify and speed up the work of your bookkeeper no matter who that is. You will be able to print checks and invoices from your computer. You will be able to keep track of your bills by due date and keep track of when your sales tax payments are due. You will be able to track the profitability of lines of products or individual jobs if you need to find out where your profit is coming from.

And, of course, there is a catch. If you not an accountant, these systems can be tricky to set up. We recommend these systems be installed by one of our qualified Bridge21 member offices so that you will be assured of a proper beginning to your use of an accounting software package. Without this help at the beginning you may never see real numbers coming out of your program and the frustration can discourage you from using it at all.

You should also plan from the beginning to have one of our accountant member firms check your system periodically. In the future this will be something that increasingly can be handling over the telephone lines or even over the Internet. We will simply be able to dial in to your system and make any necessary changes without even bothering you.

Password protected systems like PC Anywhere will make this all possible.

But what if you have a problem? And there are always problems with any systems. Whatever computers do to speed up the number of things that we can do in a day or increase our productivity and streamline our office communications or increase our profits, there will always be problems. What do you do when you run into problems?

Call our Bridge21 Telephone Support Center in your area, that's what. Do you want your bookkeeper coming to you with ever problem entering data into QuickBooks or would you prefer that they call somewhere where they can get a quick and accurate answer. Most of the problems that you will be encountering with your Windows and QuickBooks system can be easily handled by our local Telephone Support Centers. Many of these questions will be QuickBooks software accounting questions, which can be answered quickly and accurately by our trained telephone support personnel.

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